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Search Results for Author 'Aribarg, Anocha':

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What Companies Learn from Customer Satisfaction Surveys

Idea posted: August 2015

Institutions: University of Michigan Ross School of Business   

Authors:

How well is your company performing? For many companies, the answer to this question comes through customer satisfaction surveys, which tell companies where they are successfully meeting customer expectations and…

  READ MORE   PIN TO MY IDEAS Idea #543

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